Workflow AI chatbot
for customer journey🤖🛣️

Capture consumers' lifetime value with workflow AI and customer engagement  📊🤝

Workflow AI chatbot for automated customer engagement or internal processes 🤖💬

Product

ChatCampaign AI Workflow

No-code workflow platform, with built-in CRM. Can quickly deploy AI + RPA, for internal processes, or customer engagement. Dedicate for chat type interactions.

Especially handy - bringing offline customers' data back to online database, for re-engagement and cross selling.
Can manage and capture lifetime value of end customers, through fully automatic customer engagement.
All data are automatically store in tabular format, easy for excel export on any user response/actions
Seamless interaction with user through chatbot automation, and switch to human agent when customised conditions met
Flexible integrations with any external systems include but not limited to external CRM, LLM (e.g. GPT, DeepSeek), OCR, etc.
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Customer Engagement Use Case
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capture lifetime value

Visualized system to easily manage long and complex customer journey

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empower fast pace marketing events

robust, flexible and dynamic system to empower fast pace online and offline marketing events

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foster collaboration

data and workflow easily manageable by global / regional / local teams

Baby milk powder brand

Full customer life-cycle engagement management

Samples and first time offer management

Sync with Salesforce in real time

Captured $550,000usd in monthly revenue through ChatCampaign

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Interactive learning activities

Dynamic user workflow based on user activities

Integrate with no-code solutions to empower gift-pack ordering and shipping management

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Dynamic catalogue of Job ads with tracking links

Real time view of chat bot user activities

Real time analytics

Research Journey

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HKSTP

Incubated by Hong Kong Science Park (2019)
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HKAI Lab

Incubated by HKAI LAB (funded by Alibaba Hong Kong Entrepreneurs Fund and SenseTime) (2021)
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HK GOV

Received R&D grants (RTH) from the Hong Kong government on generative AI R&D (2021)
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ChatCampaign Research

Total accuracy modulation applying on AI Agent system, through multi-model data distillation with checking, and more researches going on (2025)

About Us

ChatCampaign was founded in 2017, headquartered in Hong Kong. We support our clients through cutting edge workflow AI and customer engagement technology. We focus on growing the value of their processes and workflows at internal engagement and customer engagement, by making wise use of AI with real-time visualisation of complex data and information.

Since 2021, we expanded our effort from a single SaaS product, to a diverse of AI R&D projects, with deep tech research funds supported by Hong Kong Government. Our research focus includes affective computing, generative AI on body language, AI Agent system accuracy modulation and various AI experiments.

Trusted by reputable companies and growing

Enable innovation

Flexibility on workflow, integration, and language to empower localised, innovative, and fast pace activities

Focused on security

Enforce application and network security practice based on industry standard

Flexible hosting options

Subscription available in SaaS seats, and privately managed cloud server

Cost-effective

Flexible software system to empower boundless possibilities in a cost efficient manner

it’s inevitable for more customer journeys managed by AI workflow chat bots

Get your enterprise grade workflow AI chatbot tools today

Our blog

Client Stories

Empowering Customer Journeys with AI-Driven Innovation
Client Story

Personalized Support for Moms: A Success Story with ChatCampaign

Discover how ChatCampaign empowered a global baby brand to support moms with personalized guidance and offers during pregnancy and early parenthood, driving engagement and delivering meaningful societal impact.
Client Story

Innovative Solutions for NGOs: Driving Social Impact with ChatCampaign

At ChatCampaign, we are proud to collaborate with organizations that share our vision of using technology to create meaningful social impact. This success story highlights our partnership with a passionate NGO, their vision for fostering positive parent-child relationships, and the transformative results achieved through our chatbot platform.